Massachusetts now recognizes out-of-state temporary tags that are issued to Massachusetts residents who are purchasing a vehicle out of state. 

This means that you may now issue an In-Transit Registration for your Massachusetts customers keeping in mind the following:

• Place a copy of the tag on the front and back of the vehicle
• The insurance meets Massachusetts minimums of $25,000 per person injury, $8000 PIP, $25,000 Uninsured Motorist, and $30,000 Property Damage.

Connecticut drivers continue to choose electric vehicles (EVs) in record numbers and the Department of Energy and Environmental Protection (DEEP) wants to continue to support consumers who want to get behind the wheel of an EV. 

With the expiration of the Federal EV tax credits after September 30th of this year, there may be some confusion about the CHEAPR state EV incentive. Please let your sales team and their customers know that CHEAPR is still here and DEEP is actually increasing the standard incentive for full battery electric vehicles (BEVs) or plug-in hybrid electric (PHEV) from $500 to $1,000 on October 1st!  

Remember that Standard rebates are stackable with the Rebate+ New EV incentives, for those who qualify. This means the total savings for a customer who qualifies for the Rebate+ New EV incentive will be $4,000 ($1,000 Standard rebate + $3,000 BEV Rebate+ New EV).

All other incentive levels will remain unchanged at this time.

More information can be found on DEEP’s website at DriveCHEAPR.org or you can always reach out with any questions to the program directly at cheapr@energycenter.org.

Becoming approved for casual sales allows your dealership to accept “walk-in” customers and perform title and registration transactions on their behalf — just like an agent. You will need to reach out to Dmv.ApplicationsCompliance@ct.gov to request permission for casual sales. Your dealership needs to be performing at least 5 transactions per month for your own sales and be on the online program at least 6 months plus before requesting permission for casual sales. We then review their history to determine if they will qualify for the program. No pending suspense cases, no late work. At that time, we send them information on how the program works and they sign an agreement, if they decide to be part of the program.

Vitu has assembled a strong team of Customer Support Representatives and Account Executives to help streamline your registration and titling process and answer any questions that may arise. Support is available whenever needed, and Account Executives will locally visit your dealership to offer personal assistance. Our expert team is eager to connect with you and provide help in any way needed. Please welcome them when they visit as they can provide you with a lot of information and assistance — we’re here for you.

Customer Support

EmilyAnn Tucker is our Senior Customer Service Representative that leads our fantastic team. We also have four other Customer Support Representatives to help answer your questions and provide excellent service.

Our customer service email is CS-Connecticut@vitu.com or you can reach a live representative by calling 800-211-3645.

Account Executives

We have four Account Executives whose responsibilities include onboarding of new accounts, in person check-ins, and answering questions by email and over the phone. Account Executives are here to provide you with continued training and the highest level of customer service.

• Martina Warner, Account Executive — mwarner@vitu.com
• Hope Shipman, Account Executive — hshipman@vitu.com
• Maitee Velez-Lozada, Account Executive — mvelezlozada@vitu.com‍
• Denay Steele, Account Executive — dsteele@vitu.com

Operations Manager

Lisa Beatrice, Operations Manager for Connecticut and Massachusetts, oversees daily operations to enhance efficiency and drive improvements. She also collaborates closely with State and Dealer Association stakeholders.

Welcome back Warriors! This is the continuation of our series all about YOU.

Happy Fall, y'all! 🎃 🍂 I have missed you all, and am happily back for a few months to celebrate this Year of YOU. ♥️

Seasonal Relaxation

Let's get spicy this month! Pumpkin spice, that is!

Fall is a time of change, of comfort, of joy, and of peace. Have you ever noticed that fall seems to bring a gentle calm into your life unlike any other month? It is a time where we can take a breath, slow down, enjoy our coffee or tea a little bit more as we look at the changes happening in nature all around us. Fall color is amazing! Oranges, yellows, and reds abound all around us amidst the greens. People seem calmer, walking in the welcome coolness of a nice fall evening. We start to decorate our work and home areas with pumpkins and leaves that reflect the season. Sweaters and hoodies start to come out of storage as the days get a little shorter, a little cooler, and the nights get a little longer. Favorite movies that celebrate the season start popping up on our TVs, inviting us to just curl up with a light blanket and sit, relax, and enjoy them, quietly feeling an inner peace that is so different than the other months of the year.

Yes, October is a very special month. During this wonderful month of YOU, we also think about taking some downtime for ourselves, of taking care of ourselves. It is so important to take care of "us" — if we don't do it, who will?

Remember to still take the time to stretch while at work — get up and walk a bit every hour or so, to keep up your energy levels and to keep that relaxed feeling flowing through you as you power through your day! As the days get shorter and the nights get longer, try and get some morning sunlight in your eyes to help your biological clock (circadian rhythm). Some people benefit from using a special light during the fall and winter months to help them to wake up and sleep better, and help ward off Seasonal Affective Disorder (SAD). It is a real thing, and affects a lot of people during these shorter days and longer nights.

This month’s Treat for YOU 

Now, let's talk about spice! Do you like pumpkin spice? I recently learned how to make a guilt-free, sugar-free, pumpkin spice ice cream, and a pumpkin spice coffee ice cream. I will share the recipe with you, and next month I will share a different recipe with you for another guilt-free item that you can enjoy during the upcoming holidays. 

For the totally guilt-free ice cream, you will need 1 pint of heavy whipping cream, 5 egg yolks, 2 capfuls of real vanilla extract or a vanilla bean, and 6-10 packets of stevia leaf powder or monk fruit. That is our base. It makes for a delicious vanilla ice cream. To make it more fall-like, add a teaspoon or two of Pumpkin Spice, and if you love pumpkin spice lattes, add a tablespoon or two of instant coffee crystals.

Mix it up with a hand mixer, or a whisk, or stand mixer. If you have an ice cream maker, you can then add it to the machine. If you don't have an ice cream maker, do not despair! Just put it in the freezer for 45 minutes, then mix up again for a few minutes, then back in the freezer for 2 hours. Then enjoy this delicious guilt-free treat! 

Have a wonderful October, Warriors! I'll see you next month as we continue to Celebrate this wonderful Year of YOU! 😊