Dear Valued Partner,

Time flies when you’re having fun — is it really December already?! 

Throughout this past year of growth, all of us here at Vitu remained committed to what matters most: delivering the unmatched service, support and solutions you count on day in and day out. With your continued support, we have also advanced meaningful innovation and supported important regulatory progress across the industry, helping move all of us toward a more modern and connected future.

As we reflect on the past year and look ahead to 2026 and beyond, we want to extend our sincere gratitude for your continued partnership. Your trust drives everything we do, and we will never take it lightly.

Here’s to the progress we’ve made together, and an even more impactful year ahead.

From all of us, a heartfelt Happy Holidays and Happy New Year!

As a small token of our gratitude, we’re sharing a very special 2025 holiday story, Title Town and the Winter Wipeout! — a lighthearted read to bring you a smile as we enter the new year. Just click the link below to check it out!

Occasionally, NMVTIS communicates directly with a state system and flags a specific VIN. These flags are internal messages exchanged between NMVTIS and the state, and they do not appear on the NMVTIS report generated within the transaction. When a flag is present in the state system, the transaction is routed to a manual review process by the state.

To improve transparency, we added a new error status that will notify you when this occurs.

• Impacted transactions will be placed in a State Review status in Vitu until MVD staff manually reviews and updates the transaction.
• Transactions in State Review will automatically expire if no action is taken by MVD staff within 90 days.
• If the state approves the NMVTIS report, the transaction will move to Completed status.
• If the state denies the NMVTIS status, the transaction will move to Cancelled status.

Note:  The status badge color of the error will differ depending on whether you are in Vehicle Services or Title Management.

We are excited to announce new NTX enhancements and features — here’s a summary of everything you should expect:

• NTX is moving — not physically, just within Vitu! Accessing NTX is easier than ever with the new Title Management tab
• Easier access to the NTX log — all the information is now housed under the Title Management tab
• More deal statuses — stay informed of precisely where your deal is
• New title tracking bar — have greater visibility into the current status of a title
• New History tab — from beginning to end, know every transaction’s transition
• Reports — customize, schedule and process reports in Vitu
• Enhanced Digital Transfer Form — two new features
• Expanded Admin capabilities for Auctions — easily add a dealership

Training is coming!

Please be on the lookout for emails from our NTX Account Executives (AEs) for scheduling training and transitioning your account to add Title Management and the latest features.  

Your dealership will not be moved over to the new enhancements and features such as the Title Management tab and workflow without training first, so please continue business as usual under Vehicle Services until our NTX AE has trained and transitioned you to Title Management workflows and enhancements. 

For a more in-depth look at the new enhancements and features, download our handy guide in the link below. 

If you have questions, please reach out to our support team at NTXsupport@vitu.com.

Did you know that Vitu’s Accelerated Title product enables your dealership to process electronic payoffs, release liens, and receive titles in as little as 4–6 business days? Today, the majority of franchised dealers nationwide rely on Accelerated Title to quickly pay off the largest lenders and credit unions. To take a look at our list of lenders, simply click the image below.

Accelerated Title helps reduce short and over-payments, eliminate inefficient paper checks, and streamline lien payoffs and title release — typically within 4-6 business days. Our simple, easy-to-use interface minimizes administrative hassle for your dealership and reduces friction for your customers, while improving your inventory turn and profitability.

If you’re already benefiting from Accelerated Title, thank you. If not, we invite you to learn more about how Vitu’s Accelerated Title can support your dealership. To contact David King and schedule a demo, click the image below.

Welcome back Warriors! This is the finale of our series all about YOU.

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'Tis the Season… of YOU!

December, sweet December... not that long ago, you seemed so far away, yet here you are, rushing in with a fierce velocity that takes us all by surprise! Wow! How did this happen? Okay, let's focus here. December is a time to celebrate the holidays. Things went sideways once Halloween hit, admit it! This month is moving too fast! Like a sled going downhill, we are picking up speed as we head towards the end of the month, and the end of our year together. So let's take a moment and just enjoy this day, this moment.

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Calm in the chaos

As we prepare for the holidays and stock up on sparkling apple cider for the new year, take a few moments to enjoy the peace and calm and joy of the season. I know, I know, you don't have time to relax… work is calling, home chores are calling, your Aunt Sally is calling… it's going to be okay.

• Enjoy your surroundings — Slow down for just a few minutes, and look around you. There are beautiful jewel tone colors EVERYWHERE! As you walk or drive through your neighborhood, you see so many lights! Wreaths adorn people's front doors, you see them in shop windows. Some businesses have beautiful winter-themed artwork painted on their windows or brightly lit trees in view as you walk down the sidewalks or drive by. Holiday music is playing in the malls, and of course Santa's Workshop is working at full speed, kind of like you are! My hope for all of you is that you take some time to just wander and enjoy the many sights and sounds of this season.
• Take a breather — There’s a lot going on in the month. Work parties, Secret Santa gifts, ornament exchanges, parties at your kids’ schools, special meals — it can all get overwhelming and take the “happy” out of happy holidays. Before that happens, take a deep breath. Stretch. A nice stretch will do wonders to loosen up those muscles that just tightened up thinking about everything that you have to do. Chill out, it is going to be okay. These are all little moments that make lasting memories. Enjoy them while they’re here.
• Sweets and a show — Okay, now let's get down to the nitty gritty! Who has watched at least one Hallmark movie? I can’t be the only one! There are so many holiday movies out now; it is so fun to see old movies that you've grown up with along with new favorites! It is simply the BEST time of year! And the holiday treats too! How many of you have taken some time and enjoyed a nice peppermint hot chocolate? Perhaps a little eggnog and a cookie? It’s the best time of the year to treat yourself, so grab a movie, grab some treats, and relax.

December is a month of madness, of complete chaos, of happiness, of joy, of family, of friends, and is a time to make memories. It is also a time of giving, of love, of hope, and of faith. Let's bring ourselves back to some calm amidst the chaos of this month.    

Remember Warriors, you are stronger than you think — you are capable, you are amazing, and you can do this! Life is more about experiences and special moments than it is about ‘things’. Things are great, but memories are better. Enjoy every moment of every day. And remind yourself daily how truly awesome and blessed you are.

As 2025 draws to a close, look back at all of the months of YOU. 2025 has been a journey all about YOU, and how incredibly awesome you are! 2026 is right around the corner — I wonder what it will bring? 😉

Happy Holidays, Warriors! Here's to an amazing 2026! ☃️🎄🧑‍🎄🎉🥂