Dear Valued Partner,

Time flies when you’re having fun — is it really December already?! 

Throughout this past year of growth, all of us here at Vitu remained committed to what matters most: delivering the unmatched service, support and solutions you count on day in and day out. With your continued support, we have also advanced meaningful innovation and supported important regulatory progress across the industry, helping move all of us toward a more modern and connected future.

As we reflect on the past year and look ahead to 2026 and beyond, we want to extend our sincere gratitude for your continued partnership. Your trust drives everything we do, and we will never take it lightly.

Here’s to the progress we’ve made together, and an even more impactful year ahead.

From all of us, a heartfelt Happy Holidays and Happy New Year!

As a small token of our gratitude, we’re sharing a very special 2025 holiday story, Title Town and the Winter Wipeout! — a lighthearted read to bring you a smile as we enter the new year. Just click the link below to check it out!

A convenience fee disclosure form or convenience fee affidavit is mandatory for all transactions.

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Convenience Fee Disclosure form

For all title transfers, the required convenience fee disclosure form must be signed by the customer. This form cannot be signed by power of attorney (POA).

Note: If the convenience fee in Section 3 is $0.00, BMV requires you to include a copy of the buyer's order or purchase agreement with title transaction documents. 

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Convenience fee affidavit

A convenience fee affidavit can be used for any duplicate title or amend title transactions. This can be an affidavit on your dealer letterhead, the BMV affidavit or a title correction affidavit. The following is required for the affidavit:

• List the transaction type you are requesting
• Include the full VIN number
• Must be completed by the dealership
• Can be signed by a dealership agent

As you scan and submit transactions, please keep these tips in mind.

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All bundles must be uploaded no later than the next business day

We understand there are times when you may have scanner issues, internet issues, etc. Please let us know when these issues arise so that we are aware.

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Transaction report must top every PDF scan

When scanning your bundle, the Indiana bundle transaction report must be on top of your PDF scan. If this form is not on the top, your transactions will not be sent to our scan queue.

Note: If you split your bundle into multiple PDFs, this report must be on the top of each PDF. 

Please reach out to us if you have any questions about scanning — we’re happy to help.

Whenever you create a new customer file or make an address change, these must be emailed to insupport@vitu.com before you process the transaction.

‍It’s important to use this email address so we can ensure the changes are in Vitu for your customer profile. Just take a moment to note down the insupport@vitu.com email address for your future reference.

Did you know that Vitu’s Accelerated Title product enables your dealership to process electronic payoffs, release liens, and receive titles in as little as 4–6 business days? Today, the majority of franchised dealers nationwide rely on Accelerated Title to quickly pay off the largest lenders and credit unions. To take a look at our list of lenders, simply click the image below.

Accelerated Title helps reduce short and over-payments, eliminate inefficient paper checks, and streamline lien payoffs and title release — typically within 4-6 business days. Our simple, easy-to-use interface minimizes administrative hassle for your dealership and reduces friction for your customers, while improving your inventory turn and profitability.

If you’re already benefiting from Accelerated Title, thank you. If not, we invite you to learn more about how Vitu’s Accelerated Title can support your dealership. To contact Zach Newsom and schedule a demo, click the image below.

Soon, we’ll be sending out our 2026 Due Date Submission Calculator “Calendar” Wheels to all dealerships! These handy tools allow you to quickly pinpoint crucial deadlines you need to hit on all your title and reg work. Just reach out to your Vitu Account Executive if you’d like to request a wheel and take it for a spin!

Welcome back Warriors! This is the finale of our series all about YOU.

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'Tis the Season… of YOU!

December, sweet December... not that long ago, you seemed so far away, yet here you are, rushing in with a fierce velocity that takes us all by surprise! Wow! How did this happen? Okay, let's focus here. December is a time to celebrate the holidays. Things went sideways once Halloween hit, admit it! This month is moving too fast! Like a sled going downhill, we are picking up speed as we head towards the end of the month, and the end of our year together. So let's take a moment and just enjoy this day, this moment.

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Calm in the chaos

As we prepare for the holidays and stock up on sparkling apple cider for the new year, take a few moments to enjoy the peace and calm and joy of the season. I know, I know, you don't have time to relax… work is calling, home chores are calling, your Aunt Sally is calling… it's going to be okay.

• Enjoy your surroundings — Slow down for just a few minutes, and look around you. There are beautiful jewel tone colors EVERYWHERE! As you walk or drive through your neighborhood, you see so many lights! Wreaths adorn people's front doors, you see them in shop windows. Some businesses have beautiful winter-themed artwork painted on their windows or brightly lit trees in view as you walk down the sidewalks or drive by. Holiday music is playing in the malls, and of course Santa's Workshop is working at full speed, kind of like you are! My hope for all of you is that you take some time to just wander and enjoy the many sights and sounds of this season.
• Take a breather — There’s a lot going on in the month. Work parties, Secret Santa gifts, ornament exchanges, parties at your kids’ schools, special meals — it can all get overwhelming and take the “happy” out of happy holidays. Before that happens, take a deep breath. Stretch. A nice stretch will do wonders to loosen up those muscles that just tightened up thinking about everything that you have to do. Chill out, it is going to be okay. These are all little moments that make lasting memories. Enjoy them while they’re here.
• Sweets and a show — Okay, now let's get down to the nitty gritty! Who has watched at least one Hallmark movie? I can’t be the only one! There are so many holiday movies out now; it is so fun to see old movies that you've grown up with along with new favorites! It is simply the BEST time of year! And the holiday treats too! How many of you have taken some time and enjoyed a nice peppermint hot chocolate? Perhaps a little eggnog and a cookie? It’s the best time of the year to treat yourself, so grab a movie, grab some treats, and relax.

December is a month of madness, of complete chaos, of happiness, of joy, of family, of friends, and is a time to make memories. It is also a time of giving, of love, of hope, and of faith. Let's bring ourselves back to some calm amidst the chaos of this month.    

Remember Warriors, you are stronger than you think — you are capable, you are amazing, and you can do this! Life is more about experiences and special moments than it is about ‘things’. Things are great, but memories are better. Enjoy every moment of every day. And remind yourself daily how truly awesome and blessed you are.

As 2025 draws to a close, look back at all of the months of YOU. 2025 has been a journey all about YOU, and how incredibly awesome you are! 2026 is right around the corner — I wonder what it will bring? 😉

Happy Holidays, Warriors! Here's to an amazing 2026! ☃️🎄🧑‍🎄🎉🥂