Welcome to the brand new Vitu Massachusetts Quick Tips newsletter. 

Each month, look forward to special topics for Vitu Massachusetts title and reg. Stay tuned for valuable updates, changes and advice directly from our Vitu Massachusetts team. And don’t forget to enter our monthly Stress Buster contest at the bottom for your chance at a prize!

And that cartoon above is a real person, our very own Lisa Beatrice — for Vitu Massachusetts.

Lisa Beatrice jumped head first into the world of title and reg after joining General Systems Solutions (GSS) in 1992. She stayed through the various acquisitions that followed all the way up until the present. This year, after Vitu acquired the Dealertrack Registration & Titling Businesses earlier this year (more info, here), she was promoted to Operations Manager for Connecticut and Massachusetts.

“It’s an interesting history,” Lisa said. She started working at GSS’s parent company which was a government facility. Then the startup GSS moved away from fixed ops into the commercial sector, “and startups have their perks,” she winked. “If you worked past 5:00 PM, you could put your coins in the soda machine and out would come a beer!” Lisa pioneered their Customer Support and Training Department since they did not have one. “It used to be the engineers that answered customer calls,” she said, “which was not always a good thing.” Lisa was also the first Product Analyst in the company, starting up many new states while rewriting older states, including rewriting the New Jersey system from DOS! Over the years, Lisa was a big contributor and natural leader in starting up title and reg in New York, California and, of course, Connecticut and loves not only working with you, our partners, to understand workflows, but also our state partners and associations.

Lisa is proud of her two daughters, a doctor in occupational therapy and a master in speech pathology. “My girls were in competitive cheerleading, dance, and AAU softball, she said, “and I was away with them every weekend while they were competing.” 

One amazing thing about Lisa is that she wears heels for everything she does. “I wore heels when I was nine months pregnant,” and even admitted to weed whacking in heels.

Family and friends are everything to Lisa, as she believes in surrounding herself with good, solid people. “I have been inspired by so many people throughout my career,” she beamed, “and am a firm believer in working hard and being honest.”

Attention ALL Massachusetts Users

For your continued access and compliance with Massachusetts RMV (Registry of Motor Vehicles) EVR policies, all Massachusetts users (that’s you) are required to submit updated user documents at least every two years to their Service Provider (that’s us). If you have not already done so, please submit your documents to RTSForms@vitu.com 

Obtaining User Documents (background check and driving record)

Users with a Massachusetts license and residence

  • Use this link for instructions on how to request your CORI Background Check: https://www.mass.gov/how-to/request-cori-as-an-individual 

    The Criminal Offender Record Information (CORI) background check results must show that the individual EVR participant has not been convicted of a felony including, violence, dishonesty, deceit, or indecency as pursuant to the Registry of Motor Vehicles Access Agreement section 11A.
  • Use this link for instructions on how to request your driving record: https://www.mass.gov/how-to/request-a-driving-record 

    The user’s driving record must verify that the individual EVR participant’s driver license is not suspended, revoked or subject to any non-renewal actions.

Out-of-state users

  • You must obtain a completed background check and driving record from the state of Issuance of your valid driver license and residence. 

Once your User Documents are received, reviewed and approved, we will update your User Record. If User Documents cannot be approved during review, your User Credentials will be deactivated and you will be sent an email with next steps.

Please feel free to call us at 1-800-211-3641 or email CS-Massachusetts@vitu.com if you have any questions.

Are you a new user? Below are the dates and sign-up deadlines for RMV’s July training classes. 

EVR Traditional Agent Class

  • Tuesday, July 8, 2025 – Wednesday, July 9, 2025
  • Enroll before Thursday, July 3, 2025 (due to July 4th holiday) 

EVR Traditional Dealer Class

  • Wednesday, July 16, 2025 – Thursday, July 17, 2025
  • Enroll before Friday, July 11, 2025

How to enroll

To receive an invite to class, please send the following to RTSForms@vitu.com

  • Completed Background Check
  • Driving Record 
  • User email (preferably business email) 

Once your User Documents are received, reviewed and approved, you will receive an email from us advising that you have been added to the RMV Class List and that the class link will come directly from the RMV. 

After completion of RMV Classes, watch for an email from our Vitu Training team for a brief webinar specific to the Vitu application. Once all Mandatory Training Sessions have been completed, your user credentials will be provided to you. 

Obtaining User Documents

For instructions on obtaining your user documents (background check and driving record), please refer to the Obtaining User Documents section in the Biennial background check compliance article above.

If you have any questions, please feel free to call us at 800-211-3641 or email CS-Massachusetts@vitu.com

Click the Interstate Power Tips button to view new Interstate training videos and an important new requirement for Illinois to Indiana POA transactions.

Select the NTX News button to get an update on issuing replacement titles, view valuable NTX resources, avoid costly mistakes before auditing and more!

Welcome to our Monthly Stress Buster contest. Participate every month for a chance to win — we promise, it's easy!

Send your completed entry to mastressbuster@vitu.com along with your name and contact information. We will randomly select one winner from the current entries. The winner will receive a $25 Amazon gift card

Submit your response no later than July 7, 2025. The winner will be notified by July 11, 2025. Please limit responses to one email per person. Allow up to one week for delivery of the prize to your email address.

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