For inquiries that are not EVR-related, please use the public contact information listed below.

For Business to Business (B2B) inquiries, contact RMVRegDropOff@dot.state.ma.us.

• Title Dept — email rmvtitles@dot.state.ma.us (Memo Title, Dup Titles, Lien Release)
• Specialty Plates — call 857-368-8031 (temp plates, plates that haven't been received)
• ELT/Lienholder — email AtlasELT@dot.state.ma.us  
• FID — call 857-368-8055 or email massdotrmvmafid@dot.state.ma.us 
• Section 5 — call 857-368-8030 or email section5.registry@dot.state.ma.us (Dealer, Repair, Farmer plates)
• Mail In Renewal — call 857-368-8040
• CAB — call 857-368-8000 or email RMVExcise@dot.state.ma.us 
• IRP — call 857-368-8120 or email rmvmairp@dot.state.ma.us  
• IPM — call 857-368-9770 or email atlasipm@dot.state.ma.us 

Here are the dates and deadlines for April’s new user training classes:

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EVR Traditional Agent Class

• Tuesday, April 7, 2026 - Wednesday, April 8, 2026
  
  • Enroll before Friday, April 3, 2026

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EVR Traditional Dealer Class

• Tuesday, April 14, 2026 - Wednesday, April 15, 2026
  
  • Enroll before Friday, April 10, 2026

To receive an invite to class, please send the following User Documents, preferably by business email, to RTSForms@vitu.com.  

• Completed background check
• Driving record 
• User email

For instructions on how to enroll in RMV classes, click the image below.

If you would like more calendar wheels, please send an email to marketing@vitu.com, telling us the amount you would like, the address of where to send them, and who to send them to. Feel free to request as many as you like and we will send them promptly, at no charge, while supplies last.

The trade-in titling process can be a slog — no longer. With Accelerated Title^™ (AT) and National Title Exchange (NTX) working in unison, dealers cut weeks off of their trade-in titling process. Here’s how:

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The Accelerated Title^™ difference.

Waiting weeks (or longer) for lien payoffs and title releases? Accelerated Title^™ provides both in just 4-6 business days, saving time and headaches while helping you generate profits faster. 

Dealers who use Accelerated Title^™ see:

• 80% faster title releases, with most titles in hand as fast as 4-6 days^¹
• 165+ active lenders — and growing — available to help you speed payoff, lien, and title release on trades
• $36 saved per day in average daily holding costs per vehicle^²
• 2x higher likelihood to sell vehicles on the first pass at auction with title in hand
• Accurate payoff quotes in just a few clicks

And once the lien is paid off and the title is released? That’s where NTX comes in.

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Dealer titles in days — meet NTX.

Instead of waiting for manual processing and potential delays when acquiring a title in your dealership’s name, NTX provides an E-Title or a physical title in hand in 1-3 business days — not the weeks or months the traditional process takes.

NTX allows you to overcome traditional titling roadblocks, and you reap the benefits:

• Vehicle acquisition and trade-in — Unprecedented speed and security with a completely digital process
• Speed to retail — Title in hand before selling the vehicle, avoiding the hassle of rebuilding a chain of custody
• Skip duplicate titles — With NTX, get a paper dealer title in 1 to 3 business days or less
• Be auction ready — Title in hand brings in an average of 10-20% more in wholesale profit per vehicle

The process is simple — Obtain chain of custody (with a Bill of Sale and Odometer Statement, for example, obtain a lien satisfaction if a lien is on the vehicle (or just pay it off with Accelerated Title^™), then simply sign, upload and submit docs. The process is easy and completely digital.

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Level up your process.

Don’t let lien payoffs and title releases plus dealer titles get in the way of profit — move vehicles off your lot faster.

To learn more about how AT and NTX drive profit and speed commerce, schedule a demo using the link below.